
The 5 Key Use Cases of iPaaS Explained
Integration Platform as a Service, or iPaaS, is no longer just a buzzword in the tech industry. It’s a vital tool that enables organizations across
The Info-Tech ranking report offers a unique view of the market based entirely on in-depth customer interviews. Download the Info-Tech ITSM Quadrant and Customer Viewpoint report today.
We’ll show you some of our best situations and show you exactly how to execute them to get immediate results. The best part is, iPaaS tools often feature easy-to-use click and drag functionality, meaning you don’t need a dedicated employee building integrations and workflows.
System Integrators, Value Added Resellers, Technology Providers, and Buying Consortiums can benefit from a partnership with TeamDynamix.
The Info-Tech ranking report offers a unique view of the market based entirely on in-depth customer interviews. Download the Info-Tech ITSM Quadrant and Customer Viewpoint report to gain a better understanding of key vendor strengths and emerging market requirements.
For the third year in a row, the issue of resources constraints (at 47%) continues to top the list of key challenges for 2018 among Higher Ed IT professionals by a sizeable margin. To show just how prevalent this issue is across the board, the second-highest vote getter—IT security and compliance—came in at a distant 13%.
So, if participants have been singing the same tune for three years, there’s nothing new to learn, right?
As it turns out—no. What we’re starting to see in this year’s survey is a shift to more of a holistic approach that’s geared toward campus-wide efficiency and an improved student experience.
What’s New in 2018
Higher Ed IT departments are struggling with limited resources and the pressure continues to mount with a constant influx of new users (i.e., students, faculty, and staff) expecting a seamless technology experience. However, there is good news for colleges and universities looking for answers—resources can be better optimized by bringing service management and projects together.
Key Findings
After a close examination the responses, these three key findings emerged as this year’s top trends:
While much of the focus of resource optimization tends to fall squarely on IT, the full extent of the issue extends across the campus and ultimately impacts the day-to-day experience of every student. And even though each department has its own clear set of priorities and responsibilities—and sometimes even its own language—the important thing to understand is that from a student’s perspective, each of these department exists to provide a specific service to them individually as well as to the school community at large. And through that lens, institutions that take a holistic approach to resource optimization by unifying service and project management have the greatest chance of success.
The 2018 TDX Higher Ed Pulse Study is now available and you can get your copy here!
Integration Platform as a Service, or iPaaS, is no longer just a buzzword in the tech industry. It’s a vital tool that enables organizations across
3 Non-Negotiable IT Service Management Features Over the last few years, IT Service Management (ITSM) technology has rapidly evolved to meet the demands of an ever-evolving digital
When it comes to IT, state and local governments are struggling with limited resources, retaining IT talent and low IT service desk maturity. In fact,
TeamDynamix’s award-winning SaaS cloud solution offers IT Service and Project Management together on one platform with enterprise integration and automation.
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