TeamDynamix Ranked 1st
of 17 in IT Service Management
View insights from validated users to learn why TeamDynamix users are more satisfied and more likely to recommend this ITSM solution to their peers and colleagues when compared to others in the industry. Outstanding user reviews rank TeamDynamix ITSM as a leader in the SoftwareReviews’ January 2021 Data Quadrant.
With a single service management platform approach, you can operate within the ITIL framework, while also adopting best practices in project management. Technicians can view all tickets and project work in one place. If you need more details you can click into specific assigned project tasks, watch risk alerts and see your ticket queue.
What is ITSM?
IT service management (ITSM) refers to all activities carried out, planned, delivered, operated and controlled by an organization to provide IT services to customers, employee, etc. Under this model, the IT department is often thought of as a service desk. In short, information technology service management provides value to the customer in the form of IT services that align with the business objectives of the company.
It’s critical to have a strong antivirus and anti-malware solution, along with the ability to monitor its effectiveness and be smart about backups so you can thwart ransomware attempts. TeamDynamix IT Service Management offers out-of-the-box integrations integrations including a pre-built tight integration with Kaseya.
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