IT Leaders Look to Reduce Friction, Become More Competitive Through Automation

When trying to find the right iPaaS tool for your organization, it’s important to consider a number of different features and functionalities. In addition to a codeless platform, you want to make sure your iPaaS tool is connector agnostic – meaning it can integrate with all of the different software and apps needed, including any IT service management (ITSM), enterprise service management (ESM) or project portfolio management (PPM) platforms currently in use by your organization. You also want to make sure it offers the following:

• Easy to Use – Given the wide range of employee skill levels, business groups and applications in play, ease of use is one of the most important considerations when picking the right integration product for your organization. The true power of automation is unlocked when employees in a variety of business functions — who don’t possess deep integration skills but are very knowledgeable of their business — discover new uses for automation because the iPaaS tool is simple to deploy and use.
• Rapid Speed of Deployment – In an increasingly fast-paced and competitive business environment, speed of deployment can often decide the difference between success and failure for any venture. The smartest organizations empower their employees with products that help them rapidly create new ways to reach their customers and instantly capture value. It’s important to have an iPaaS tool that can be deployed quickly by new teams within your organization, as well as first-time users who are starting to use automation in their business lines. This can help spread the use of integration and automation across your organization which, in turn, can greatly impact your ROI.
• Flexibility – Modern organizations can be complex, spanning a range of departments, employee profiles, applications and systems, geographical locations and market segments. To address the needs of such organizations, an iPaaS vendor needs to have flexibility built into its product, enabling users to manage this complexity from a single place. Moreover, as the business needs evolve, it is important to have an integration product that makes it easy to edit, add and remove workflow steps, or modify connectors quickly.
• Low Total Cost of Ownership – It is important to pick an iPaaS vendor whose pricing philosophy aligns with the value they deliver for your current and future business needs. Specifically, you should pick a vendor whose pricing is simple, transparent, and does not result in any surprises when you try to connect new systems and applications to your workflows, as your business needs evolve.

Are you interested in learning more about how to find the right iPaaS tool for your business? Check out our iPaaS buyer’s guide.