Doing More with Less: How the City of Fort Myers Turned Budget Cuts Into a Modernization Win
Back to Resources Resources Customer Stories Doing More with Less: How Fort Myers Turned Budget Cuts Into a Modernization Win Efficiency Despite Constraints Fort Myers managed 200+ vendor contracts and met stringent compliance demands with only 1 new hire instead of the 15 requested. The TeamDynamix low-code/no-code ITSM platform delivered high capability without requiring deep […]
San Joaquin County’s IT Evolution: From Humble Beginnings to a Technology Powerhouse
Back to Resources Resources Customer Stories San Joaquin County’s IT Evolution: From Humble Beginnings to a Technology Powerhouse Rapid Maturity San Joaquin County transformed from a “pre-foundational” state with zero visibility into IT operations to a mature, organized operation in just three years. Management gained comprehensive insight into workloads and resource allocation through a unified […]
The City of Worcester’s Leap: From Basic Ticketing to ITSM Maturity
Back to Resources Resources Customer Stories The City of Worcester’s Leap: From Basic Ticketing to ITSM Maturity Unified ITSM and PPM By bringing together ITSM and PPM on a single platform, the City was able to adjust capacity to achieve more without additional resources. Enhanced Visibility Before TeamDynamix, the city didn’t have clear data around […]
From ITSM to ESM: How One Agency Achieved ‘Insane’ ROI in 10 Months
Back to Resources Resources Customer Stories From ITSM to ESM: How One Agency Achieved ‘Insane’ ROI in 10 Months Fast ROI CIO Doug Foster at the South Carolina Department of Commerce says his organization achieved ‘insane’ ROI in the 10 months using TeamDynamix, “We’ve implemented basic workflows and the cost/benefit is insane.” Scalable ESM By […]
The Year of ITSM Modernization: Agility, Automation and AI Take Center Stage
TeamDynamix Outlook: Key Trends for ITSM in 2025 – The Rise of No-Code Automation and AI is Driving Agility and Easing IT Teams’ Burden Amid Increasing Demands TeamDynamix, Columbus, Ohio, January 28, 2025 – IT leaders are rapidly adopting automation and AI to fuel IT Service Management (ITSM) modernization initiatives. As demands for IT resources […]
Go-To-Guide: Making ESM a Reality in the Public Sector
Back to Resources Resources Ebooks Learn how public sector organizations are using self-service and automation to make government work better together for everyone. Download PDF Expand Fullscreen You might also like
Go-To-Guide: Gaining ITSM Maturity
Back to Resources Resources Ebooks Learn how public sector organizations are improving their ITSM maturity by supercharging IT Service Management with automation and integration. Download PDF Expand Fullscreen You might also like
Go-To-Guide: Accelerating Digital Transformation with iPaaS
Back to Resources Resources Ebooks Learn how public sector organizations are using iPaaS to enable rapid integration of systems, processes and people. Download PDF Expand Fullscreen You might also like
How to Future Proof Public Sector IT
Back to Resources Resources Ebooks The growing adoption of SaaS applications is increasing IT Service Management workloads and complexity in the public sector. Learn how public sector IT leaders are leveraging automation and conversational AI to modernize IT services. Download PDF Expand Fullscreen You might also like
City of Madison Combines ITSM and PPM
View All Resources Resources Customer Stories City of Madison Combines ITSM and PPM for a Single View No-code ITSM and PPM The no-code platform design makes it easy to configure and scale. One View of all Work With ITSM and PPM together, you can get one view of tickets and projects. Self-Service Realized The self-service […]
Using Enterprise Integration and Automation in the Public Sector
Back to Resources Resources Ebooks Public sector IT leaders say they’re struggling with limited resources and low IT service desk maturity. Learn all about the challenges public sector CIOs are facing, and how integration and automation tools can help alleviate some of the pain points of digital transformation. Download PDF Expand Fullscreen You might also […]
Modernizing ITSM with Automation for the Public Sector
Back to Resources Resources Ebooks Many IT teams are spending 2-3 months a year on manual, routine tasks – to help alleviate this challenge, IT leaders in the public sector are now looking toward automation. From onboarding employees to password resets and AD updates, automation is allowing the IT Service Desk to reallocate time to […]