Shopping for an IT Service Management Platform in 2023? Key factors to consider are support for ITIL, self-service portal capabilities, the ability to expand to enterprise service management, and overall ease of use.

Comprehensive ITSM Platform Rankings Report from Info-Tech:

• Compare business value across ITSM platforms
• IT Service Management Checklist: key features
• Evaluate the total cost of ownership
• Consider the need for integration end-points
• Ability to automate & drive workflow
• IT Service Desk Productivity Gains

Find out which IT Service Management platform is right for you.