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Virginia Tech Leverages YouTube
for Student Outreach
Virginia Tech’s IT Department has a YouTube Channel—and it is not full of cute cat videos. In fact, the channel is full of professional, helpful tutorials.
Miami University’s Winning Client Portal
Bob Black, Assistant Director of Service and Project Management, and Jeffrey Toaddy, IT Service Management Coordinator, gave us the scoop behind their client portal and to provide tips for others.
Optimizing IT Services at Chico State
With increased visibility, collaborative tools and sophisticated workflow, Chico State provides a higher level of IT services for students, faculty, and staff.
University of Wisconsin-River Falls
Connects IT to Students
Greg Van De Mark and Sara Solland of the University of Wisconsin-River Falls (UWRF) share the story behind their website, including where they got their inspiration.
University of Colorado Information Systems Achieves Excellence in Project Management
With TeamDynamix, the PMO in the University of Colorado Information Systems (UIS) department has a bigger, broader view across four different campuses.
University of Wyoming Extends Service Management Technology Beyond the Walls of IT
University of Wyoming evolves from Incident to Service Management, reaping the benefits of customer satisfaction along the way.
Florida Atlantic University Takes a Centralized Approach to Service Management
A discussion with Florida Atlantic University on its application of Service Management across campus, providing benefit to departments beyond IT.
Southern California University of Health Sciences (SCUHS) Breaks Out of the Mold
SCUHS deploys TeamDynamix Enterprise Service Management across campus, addressing IT, Facilities, and Marketing on one platform.