IMPROVING SERVICE MANAGEMENT

IT Leaders in education, the public sector, and healthcare are finding ways to overcome demand from rapid tech spend.

When tech spend is increasing 15-30% each year, IT leaders in Education, the Public Sector and Healthcare must think differently. Here are 6 IT Leaders who have introduced new, innovating thinking to service management.

  • Michigan Technological University Improves Self-Service and IT Satisfaction
  • Aligning Resources to Strategic Vision at Covenant HealthCare
  • Improving Project Portfolio Management for 3,000 Employees at Frederick County
  • Five Keys to Better IT Change Management at Nova Scotia Community College
  • Journey Toward Successful IT Project Governance at Miami University
  • Stepping up IT Maturity to Support the Tech Strategy at Denver Public Schools