TeamDynamix Launches Digital Employee Experience (DEX) for Proactive Detection and Autonomous Self-Healing of IT Issues
TeamDynamix DEX brings Digital Employee Experience together with IT Service Management (ITSM) and IT Asset Management (ITAM) on one unified, no-code platform to modernize IT service operations COLUMBUS, OH – September 14, 2026 – TeamDynamix, a leading provider of a unified, no-code, AI-powered IT Service Management platform (ITSM/ESM) with enterprise integration and automation, today announced […]
TeamDynamix Positioned as Challenger in 2026 Gartner®Magic Quadrant™ for IT Service Management (ITSM) Platforms
TeamDynamix Positioned as Challenger for its Ability to Execute and Completeness of Vision COLUMBUS, OH – July 29, 2026 – TeamDynamix, a leading provider of a unified, AI-powered IT Service Management platform (ITSM/ESM) with enterprise orchestration, today announced it has been positioned by Gartner® in the Challengers quadrant of the 2026 Gartner® Magic Quadrant™ for IT […]
New Research Finds AI in IT Service Management Delivering Measurable Results as Adoption Accelerates Across Industries
TeamDynamix State of AI in ITSM Report: Early Adopters Achieve Faster Resolution, Greater Ticket Deflection, and Higher Satisfaction — 87% Expect Widespread AI Usage in Production Within 24 Months COLUMBUS, Ohio — May 5, 2026 — TeamDynamix, a leading provider of AI-powered service management (ITSM, ESM, and ITAM) and automation solutions, today released new research examining the current state of AI adoption […]
TeamDynamix Growth Fueled by Migration Away from Legacy ITSM Complexity
This momentum is fueled by a 50% increase in large enterprise customer wins as IT leaders turn to no-code ITSM for agility and lower administrative overhead, alongside a 60% surge in AI and automation adoption and an 80% increase in ITAM uptake. COLUMBUS, OH – February 26, 2026 – TeamDynamix, a leading provider of AI-powered Enterprise Service Management, automation, […]
TeamDynamix Now Available in Microsoft Marketplace
Microsoft customers worldwide can now discover and deploy TeamDynamix solutions through Microsoft Marketplace, accessing trusted solutions that accelerate innovation and business transformation with unified integration across Microsoft products. Columbus, Ohio, February 10, 2026, TeamDynamix, a leading provider of work management, automation, and AI solutions, today announced the availability of the TeamDynamix suite for IT Service Management (ITSM/ESM), Data Integration and […]
TeamDynamix Takes Top Spot in Info-Tech’s 2026 ITSM Data Quadrant for the Enterprise Market
TeamDynamix provides a no-code ITSM platform with AI and automation that delivers enterprise-grade service management without the cost or resource intensity of legacy platforms. The solution consistently outranks legacy platforms for ease of administration, product innovation, and the ability to deliver real business value. Columbus, OH – February 3, 2026 – TeamDynamix has been named the top-ranked Leader in […]
TeamDynamix Expands AI ITSM to Target Operational Efficiency and Faster IT Service Delivery
Next Wave of AI Agents Expedite Resolution and Reduce IT Team Drain by Offering AI-Enabled Technician Support with Contextual Insights, Triage, and Content Creation Columbus, OH – October 27, 2025 – Today, TeamDynamix introduced AI Service Assist, a powerful extension of its core IT Service Management (ITSM) platform that leverages AI agents with native integration […]
TeamDynamix Accelerates Growth as IT Leaders Ditch High-Maintenance ITSM Platforms for Smarter AI-Driven Automation
Momentum Driven by Customer Expansion and New Accounts Across Industries, Including Financial Services, Healthcare, Hospitality, Higher Education, and Public Sector COLUMBUS, OH – August 12, 2025 – TeamDynamix, the leading provider of work management, automation, and AI solutions, is seeing a surge in demand from upper mid-sized enterprises where IT leaders opt for no-code ITSM/ESM […]
TeamDynamix is recognized as a 2025 Gartner® Peer Insights™ Strong Performer for IT Service Management Platforms
Low admin overhead, quality of implementation services, and platform agility are consistent drivers of high marks across multiple key industries, including healthcare, financial services, education, and the public sector. Columbus, Ohio, August 7, 2025 – TeamDynamix, the leading provider of work management, automation, and AI solutions, is excited to share that they were named a […]
TeamDynamix Named 2025 Data Quadrant Champion for Data Integration (iPaaS) by Info-Tech Research Group
TeamDynamix no-code iPaaS tops the quadrant with high marks for strategy, satisfaction, integration, and orchestration – fueling agile, AI-driven automation for digital transformation. Columbus, OH – May 15, 2025 – TeamDynamix, a leading provider of work management, automation, and AI solutions, has been named a Champion for Info-Tech Research Group’s 2025 Data Integration (iPaaS) Data Quadrant […]
TeamDynamix Acquires Sassafras to Help IT Teams Gain Full Asset Lifecycle Control for Greater Efficiency and Optimized Cost Containment
Powering the Future of IT Operations with Unified Service, Asset Intelligence, Automation, and AI Columbus OH, April 23, 2025 – TeamDynamix, a leading provider of service management and automation solutions, has acquired Sassafras, an inventory, hardware, and software asset management (SAM) company, strengthening its IT Service Management (ITSM) and IT Asset Management (ITAM) capabilities. The […]
TeamDynamix Names Rod Mathews as CEO to Lead Next Phase of Growth Focused on Customer-First Acceleration
Media Room TeamDynamix Names Rod Mathews as CEO to Lead Next Phase of Growth Industry Veteran Rod Mathews Takes the Helm to Supercharge Growth and Innovation Columbus, OH, April 2, 2025 – TeamDynamix, a leader in service management and workflow automation software, has announced the appointment of Rod Mathews as its new Chief Executive Officer. […]