Work Better Together with a One-Platform Approach to Service Management
As businesses become increasingly reliant on technology to streamline their processes, it’s important for IT teams to have the right tools at their disposal to ensure that they can meet the needs of their organization. One of the ways to achieve this is by having IT Service Management (ITSM), Project Portfolio Management (PPM) and Integration […]
Streamline Your Business Operations with A Single Platform for Work Management
A key to being successful as a business or organization often hinges on the ability of the business to be agile and competitive. IT Service Management (ITSM), Project Portfolio Management (PPM), Integration Platform as a Service (iPaaS) and conversational AI are four essential components of work management that can help organizations achieve this agility. Let’s […]
Advice for CIOs Navigating the Challenges of Digital Transformation
CIOs often face numerous challenges while undergoing digital transformation within their organizations. According to Gartner, digital transformation refers to anything from IT modernization to digital optimization, to the invention of new digital business models. For many, digital transformation refers to the integration of digital technology into all areas of a business or organization, resulting in fundamental […]
People, Processes, Technology the Keys to Digital Transformation Success in Financial Services
In a recent survey conducted by TeamDynamix in partnership with InformationWeek, 45 percent of financial services companies say they struggle with moderately low to very low ITSM maturity. In addition, 43 percent of those surveyed said their top challenge in ITSM is excessive manual processing or insufficient automation. In fact, 60 percent of respondents said […]
San Francisco Health Plan Transforms IT with Smart Service
Back to Resources Resources Customer Stories San Francisco Health Plan Transforms IT Operations Smart Service Management San Francisco Health Plan supercharged its service management with automation and integration to reduce the drain on IT resources and eliminate toil. With this ‘smart service management,’ the organization has automated onboarding, offboarding and account provisioning. Better Collaboration With […]
Conversational AI Chat: A Game Changer for Self-Service Portals
Conversational AI chatbots are redefining the way businesses operate. But what exactly is a conversational AI chatbot? Unlike traditional chat methods that rely on pre-set responses, conversational AI chatbots utilize natural language processing and understand intent. While they do need to be trained, with conversational AI you can facilitate more complex conversations and resolve issues […]
Driving Successful Digital Transformation: A Guide for IT Leaders
As IT leaders, you play a critical role in implementing new technologies that can streamline operations, improve customer experiences, and empower employees. However, successfully driving technology adoption can be challenging due to factors like resistance to change, lack of understanding and technical barriers. In this comprehensive guide, we’ll explore tips and strategies for IT leaders […]
The 5 Biggest Integration and Automation Benefits
Organization-wide integration and automation efforts are on the rise as more and more companies embark on digital transformation initiatives to provide better, faster service to end-users and modernize legacy systems. Looking to reduce toil and save resources, interest is growing in software that makes it easy for any department to integrate programs and automate actions […]
BYU-Idaho Automates Onboarding and More
View All Resources Resources Customer Stories BYU-Idaho Automates Onboarding, Financial Aid Process with iPaaS Automate Onboarding Automate onboarding to take days out of the process with iPaaS. Automate Financial Aid Awards Automate financial award processing and notification to students. Reduced Admin Drain No-code integration and automation is reducing admin costs. Download Now Industry: Higher EducationTop […]
CO School of Mines Integrates Systems
View All Resources Resources Customer Stories CO School of Mines Integrates Campus Systems with iPaaS Integrate Campus Systems A library of connectors to integrate campus systems without coding. Reduce Manual Processing Automate the capture of ID device data and send to the ITSM platform. Endless Use Cases Easily build automation with integrations using a visual […]