San Francisco Health Plan Transforms IT with Smart Service
Back to Resources Resources Customer Stories San Francisco Health Plan Transforms IT Operations Smart Service Management San Francisco Health Plan supercharged its service management with automation and integration to reduce the drain on IT resources and eliminate toil. With this ‘smart service management,’ the organization has automated onboarding, offboarding and account provisioning. Better Collaboration With […]
Healthcare CIOs: Tips for Leveling Up the IT Service Desk
Back to Resources Resources Ebooks This eBook is for healthcare CIOs and IT leaders embarking on modernization or digital transformation efforts within their health systems. Get best practices and learn from IT leaders in healthcare who have found success. Learn how you can level up your IT service desk with automation, codeless IT Service Management […]
Self Regional Healthcare Migrates to New ITSM Tool
Back to Resources Resources Customer Stories Self Regional Migrates to New ITSM Tool to Manage Growth Automated Onboarding Reduce resource drain with enterprise automation and integration. 50% Reduction in Open Tickets Improved ticket triage, workflow and escalation expedites resolution. Projects and Tickets Together Visualize timelines and resources allocations on one platform. Industry: HealthcareEnd-users: 3,500Previous System: […]
NEOMED Masters Change Management
View All Resources Resources Customer Stories NEOMED Masters Change Management with No-code ITSM Improved Change Management Changes are linked automatically to the calendar for team visibility. Assets Tied to Tickets Ability to manage assets, tickets, projects and change requests on one platform. Automated Loader Program Automatically manage laptop loaners in a centralized repository. Download Now […]
IT Service Management: Healthcare CIOs Look Closer
Back to Resources Resources Ebooks As Healthcare CIOs look forward, what is top of mind for improved IT Service Management? Download PDF Expand Fullscreen You might also like
Healthcare IT Leaders Modernize ITSM with Automation
Back to Resources Resources Ebooks Healthcare organizations today are more challenged than ever when it comes to managing heavy workloads – this is especially true in healthcare IT. Learn how organizations are using automation and modern IT Service Management tools to lessen the burden on IT departments. Download PDF Expand Fullscreen You might also like
Beckers Healthcare: A Revolution in Healthcare ITSM
Back to Resources Resources Ebooks Demands on IT service desks throughout healthcare have grown immensely over the last five years. Learn how IT leaders in healthcare are meeting this challenge with automation and integration – focusing on enterprise-quality IT Service Management (ITSM) tools. Download PDF Expand Fullscreen You might also like
NaphCare Embraces ITSM Automation
View All Resources Resources Customer Stories NaphCare Embraces ITSM Automation for Improved Service ITSM Automation Realized With a no-code, agile ITSM platform the team is able to quickly automate. 98% Faster Provisioning IT account and software provisioning went from over a week to minutes. Reduced Admin Drain No-code ITSM enables the automation of manual, mundane […]
Covenant HealthCare Brings ITSM and PPM Together
View All Resources Resources Customer Stories Covenant Healthcare Brings ITSM and PPM Together in One View Dashboards Give Insights In one view the CIO can see tickets, SLA alerts, project risks and key KPIs. Lower Admin Overhead Ability to manage the platform without dedicating multiple resources. Faster Response Time With everything in one view, technicians […]
Kern Health Improves Project Visibility
View All Resources Resources Customer Stories Kern Health Systems Improves Project Visibility and Tracking Project Visibility A centralized system with a portfolio approach improves project visibility. Time Tracking Improved With a centralized repository, team members can easily track time. Reduced Budget Drain Improved project governance and risk tracking decreases budget drain. Download Now Industry: HealthcarePrevious […]