Ditch the Bloat
Back to Resources Resources Ebooks Are you looking for a ServiceNow alternative? Learn why IT leaders are ditching the bloat and investing in no-code ITSM platforms like TeamDynamix that bring together AI, automation and integration on a single, codeless service management platform. Download PDF Expand Fullscreen You might also like
Blowing Up the Status Quo
Back to Resources Resources Ebooks From ditching clunky, code-heavy systems to unleashing AI virtual support agents, the Higher Ed service desk is rapidly evolving. Learn how no-code, AI-powered service management platforms are leading a service desk revolution. Download PDF Expand Fullscreen You might also like
TeamDynamix Accelerates Growth as IT Leaders Ditch High-Maintenance ITSM Platforms for Smarter AI-Driven Automation
Momentum Driven by Customer Expansion and New Accounts Across Industries, Including Financial Services, Healthcare, Hospitality, Higher Education, and Public Sector COLUMBUS, OH – August 12, 2025 – TeamDynamix, the leading provider of work management, automation, and AI solutions, is seeing a surge in demand from upper mid-sized enterprises where IT leaders opt for no-code ITSM/ESM […]
When To Manage Work as a Ticket vs. a Project
Sometimes, when handling incoming requests, it might not be clear whether the work should be tracked as a ticket or as a project – especially if you’re using an ITSM tool that doesn’t give you a holistic view of all tickets and projects happening within your organization. Here are some tips you can use to […]
Faith Regional Health Services Overcomes Resource Constraints with Integrated Service Management
Back to Resources Resources Customer Stories Faith Regional Health Overcomes Resource Constraints with New Service Management Integrated Service Management Having a single, integrated platform for service and project management has been “game-changing,” consolidating fragmented workflows and reducing duplication of effort. The Power of No-Code The no-code/low-code nature of the TeamDynamix platform enabled quick implementation and […]
People, Processes, Technology the Keys to Digital Transformation Success in Financial Services
In a recent survey conducted by TeamDynamix in partnership with InformationWeek, 45 percent of financial services companies say they struggle with moderately low to very low ITSM maturity. In addition, 43 percent of those surveyed said their top challenge in ITSM is excessive manual processing or insufficient automation. In fact, 60 percent of respondents said […]
San Francisco Health Plan Transforms IT with Smart Service
Back to Resources Resources Customer Stories San Francisco Health Plan Transforms IT Operations Smart Service Management San Francisco Health Plan supercharged its service management with automation and integration to reduce the drain on IT resources and eliminate toil. With this ‘smart service management,’ the organization has automated onboarding, offboarding and account provisioning. Better Collaboration With […]
How to Find A Good PPM Tool
As IT leaders and PMOs, project management is a part of everyday life. The flagship projects are the ones that most people within an organization tend to hear about – the ones that are led by IT and managed through a project management office (PMO). They use formal approaches like Agile or Waterfall and are […]
5 Ways to Improve IT Service Management
IT organizations everywhere are facing similar challenges – budget constraints, limited resources and increased demand for IT services. These bandwidth issues, rising requests and the ongoing use of disparate systems result in gaps in service and end-user dissatisfaction. So how can you fix it? To start, you want to look at your IT Service Management (ITSM) […]
Massimo Zanetti Adopts Flexible No-Code ITSM
Back to Resources Resources Customer Stories Massimo Zanetti Fuels IT Productivity with Flexible ITSM Platform 200% Faster Resolution Built-in automation expedites ticket routing for faster resoultion. Increased Productivity Technicians can see everything in one place for improved productivity. Dashboards Improve Visibility Easily create custom views for improved insights and team collaboration. Download Now Industry: Food […]
City of Madison Combines ITSM and PPM
View All Resources Resources Customer Stories City of Madison Combines ITSM and PPM for a Single View No-code ITSM and PPM The no-code platform design makes it easy to configure and scale. One View of all Work With ITSM and PPM together, you can get one view of tickets and projects. Self-Service Realized The self-service […]
Frontwave Credit Union – Digital First IT Service
View All Resources Resources Customer Stories Frontwave Credit Union Adopts a ‘Digital First’ Strategy for IT Service Optimizing Internal Process The aim is to ‘remove the friction’ by optimizing internal processes. Streamline Service Delivery Leveraging a no-code ITSM platform, the team can easily configure workflow. Projects and Tickets Together By bringing ITSM and PPM together, […]