Solutions for Healthcare and Life Sciences

ITSM and PPM with Enterprise Automation for Healthcare and Life Sciences

IT Leaders in Healthcare and Life Sciences Love Our White Glove Service

IT teams in Healthcare and Life Sciences can improve response time and decrease resource drain using a no-code platform for ITSM and PPM with integration and automation. TeamDynamix can scale to your needs to help you be more efficient. 

One Platform

Bring ITSM/ESM and PPM together with enterprise integration and workflow.

No Scripting/No Coding

Easily create automation and or spin up new apps for Enterprise Service Management (ESM).

White Glove Service

We do not outsource our customers; we will work side by side to configure, implement, train & support you.


See TeamDynamix in action.

Better Together

IT Service Management and Project Portfolio Management together with enterprise automation.

IT Service Management (ITSM) and Project Portfolio Management (PPM) belong together; covert tickets to projects, workload balance resources, and view everything together on one desktop.

Shift Left with a Self-Service Portal
Deploy a well-designed end-user portal with a highly indexed knowledge base, service catalog and the flexibility to deploy multiple portals. Add your brand and structure – all without any coding.

Going Beyond IT to HR, Facilities & Marketing
Quickly spin up new applications for 
HR, Marketing, Facilities, and more to achieve true Enterprise Service Management (ESM). Deploy multiple portals, and give control to each group – without IT admins!

Project Management Made Easy
Better manage resources and timelines with a fully integrated Project Portfolio Management (PPM) solution. From Agile to KANBAN to Waterfall or basic task lists; you can see it all in one view.

Integrate with Enterprise Systems
Easily connect to systems such as Workday, Azure, DocuSign, Office365, AWS and hundreds more with a complete enterprise integration and automation (iPaaS) platform.


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Covenant HealthCare Gains a 'Single Pane of Glass' Across IT

Covenant HealthCare knew their IT department needed a better way to manage tickets and projects as the technology needs of employees, doctors, nurses and patients continue to evolve and grow, so they turned to TeamDynamix for help.

ITSM with Automation and Integration (iPaaS)

NaphCare Improves IT Service Desk with No-Code Smart Service Management

Prior to TeamDynamix, Naphcare was using a limited and less efficient platform to facilitate the delivery of IT services. The former IT service management platform wasn’t ITIL-compliant and lacked both automation and a self-service portal.  Today NaphCare’s IT support team has a stellar self-service portal and has automated many processes, resulting in faster, more efficient IT service—as well as happier customers.

Kern Health Systems Levels up Project Portfolio Management

Kern Health Systems works with healthcare providers to make sure members get the medical care they need. To support this there is a team of 10 project managers who ensure the organization’s many projects are completed successfully. TeamDynamix is helping.

TeamDynamix helps neomed improve ITIL adoption with better ITSM Change Management

NEOMED Masters ITIL with Incidents, Problems, Change and Projects Together

When IT staff roll out new software or update existing systems, they often see a rise in the number of service tickets they get from students and employees. Perhaps the new system doesn’t mesh well with existing software, or maybe users are confused and need more training. A comprehensive and well-thought-out ITIL change management strategy can reduce the likelihood that this will happen — and that’s exactly what NEOMED has been able to establish with the help of TeamDynamix. 

TeamDynamix was recognized as an 'Honorable Mention' in the 2022 Gartner® Magic Quadrant™ for IT Service Management (ITSM)

Info-Tech - 2023 IT Service Management Vendor Rankings - TeamDynamix

Which ITSM Vendor Is Right for You? Have a Look at the Quadrant With Customer Rankings

Whether you’re looking to level up an older ticketing platform or you’re considering a no-code platform, Healthcare IT leaders can benefit from this comprehensive report which looks at business value, ease of use, strategy and innovation across ITSM vendors.

"The implementation is the smoothest
we’ve had in my 20-year history."
- InfoTech Review
TeamDynamix platform Infrastructure Diagram

Unified No-code Platform

Imagine a no-code platform that can be leveraged in IT, HR, Marketing, Facilities and more.

Highly flexible, easy to use and all supported by a white glove service team.


Life-cycle IT Service Management with support for ITIL, assets, change, and self-service.

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Manage service requests and projects across your organization with no coding or scripting.

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Tackle projects of any size with a platform that is as simple or as sophisticated as you need it to be.

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Enterprise integration and workflow are made easy with Integration Platform as a Service.

“We can highlight knowledge base articles for
self-service to better our service delivery .”
- Carolanne Kaye, CIO, Coordinated Care Services 
- Gartner Review

Hot Topics for IT Service Desks in Healthcare

Use these articles and market reports to stay current on key developments in IT Service Management.

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