InformationWeek Report: State of IT Team Resource Drain Study
Back to Resources Resources Ebooks IT leaders are adopting automation to help prevent burnout while delivering faster, better service. With 58% of IT teams spending weeks and even months on scut work; no-code automation can change this. From onboarding employees to password resets and AD updates – what can you do to relieve IT team […]
Healthcare IT Leaders Modernize ITSM with Automation
Back to Resources Resources Ebooks Healthcare organizations today are more challenged than ever when it comes to managing heavy workloads – this is especially true in healthcare IT. Learn how organizations are using automation and modern IT Service Management tools to lessen the burden on IT departments. Download PDF Expand Fullscreen You might also like
CDG Whitepaper: Supercharging the IT Service Desk for Public Sector
Back to Resources Resources Ebooks As public sector leaders focus on digital transformation and modernization efforts – they’re embracing Enterprise Service Management (ESM), automation and AI with the goal of providing a new level of transparency and support to employees and citizens. Learn more in this report from the Center for Digital Government. Download PDF […]
Emerging Integration and Automation Trends You Should Know
If you’re in IT, then you know that integration and automation are essential pieces to your IT Service Management (ITSM) strategy and keeping everything running smoothly. But what are the latest trends when it comes to ITSM and integration and automation with iPaaS (integration platform as a service)? In this blog post, we’ll fill you […]
ITSM Best Practices: Should My ITSM include iPaaS?
As technology continues to evolve, businesses have started to rely more and more on IT to carry out their operations – this is especially true for businesses and organizations working to modernize their service and project management and delivery. For many, IT Service Management (ITSM) with integration and automation through iPaaS (integration platform as a […]
Shaner Hotel Group Adopts Flexible ITSM
View All Resources Resources Customer Stories Shaner Hotel Group Improves IT Service with Flexible ITSM Flexible ITSM Software Flexible ITSM software lets you quickly and easily build workflow. Reduced Call Volume A move to self-service with improved ticket triage and workflow. Enterprise Service Go beyond IT for true enterprise service management for HR, Facilities and […]
3 Major Benefits of Investing in a Codeless Integration and Automation Tool (iPaaS)
Integration and automation are essential for achieving digital transformation. Companies that can successfully leverage these as part of their digital transformation strategy have the potential to gain a major edge over their competition. A codeless integration and automation tool, or iPaaS, is an invaluable asset in this effort, offering numerous benefits for businesses and organizations […]
How Enterprise IT Teams Can Leverage a Modern Integration and Automation (iPaaS) Platform
The past decade has seen unprecedented growth in the role, importance and challenges faced by enterprise IT teams. The growth in SaaS app usage by companies is about 30% on average with IT and security departments growing their app usage at a whopping 75% or more over the past couple of years. As a result, enterprise systems teams that are responsible for entire areas of systems […]
Modernizing ITSM in the Public Sector: 6 Stories of Leveling Up
View All Resources Resources Ebooks EBOOKS | IT Service Desk optimization can come in many forms – from self-service adoption and ITIL alignment to enterprise automation. This eBook looks at six different IT teams within the public sector. These inspirational stories paint a picture of how a few steps in the right direction can amount […]
Info-Tech Report: iPaaS Vendor Market Comparison and Rankings
Back to Resources Resources Ebooks Are you shopping for an iPaaS solution? Use this guide to step through the key considerations and criteria needed to evaluate both your needs and the market as a whole. Compare vendors using real customer feedback and reviews. Step through top product features and functionality to see which are the […]
University of Michigan Reduces ITSM Admin Costs
View All Resources Resources Customer Stories U of Michigan Reduces ITSM Admin Costs on No-Code Platform Reduced ITSM Admin Costs A no-code platform has significantly decreased ITSM admin costs and drain. Customization Made Easy The IT team can quickly create new forms, fields and workflows without coding. Optimized IT Service Continuous process improvement is easy […]
Beckers Healthcare: A Revolution in Healthcare ITSM
Back to Resources Resources Ebooks Demands on IT service desks throughout healthcare have grown immensely over the last five years. Learn how IT leaders in healthcare are meeting this challenge with automation and integration – focusing on enterprise-quality IT Service Management (ITSM) tools. Download PDF Expand Fullscreen You might also like