ITSM power. Make the switch.

Stuck in an ITSM contract?

Are you looking to modernize ITSM with a unified, no-code platform leveraging AI with automation? TeamDynamix may be able to cover contract overlaps so you can make the switch without draining budgets. Ready to see if you are eligible?

TeamDynamix Named a Challenger in Gartner® Magic Quadrant™ for ITSM

TeamDynamix is a GetApp Category Leader for ITSM
TeamDynamix has been named an Inc. 500 Fastest Growing Company
TeamDynamix is the 2026 Info-Tech Data Quadrant Champion ITSM
TeamDynamix is on the Capterra Shortlist 2025 for ITSM

Stop trying to make the wrong platform work.

Platform or problem? Is your ITSM platform not performing?

Nobody sets out to buy a problem — but many end up with one. Rudimentary ITSM tools hit limits as you grow, while others pile on admin overhead, consulting dependencies, and long implementation cycles. Instead of enabling the team, the platform becomes the work. We can help you migrate using a proven methodology.

A simple switch.

With TeamDynamix, ITSM migration is straightforward — we help you map integrations, business processes, and automations so that you can realize a fast time to value. A unified, no-code platform means that you can easily configure forms, workflows, and integrations without any waiting on developers.  

ITSM built to evolve with you.

You get an ITSM platform built to evolve — native AI automation, hundreds of pre-built integrations, and the ability to scale without extra headcount. Quickly expand for full enterprise service, create workflows for on/off-boarding, or deploy a virtual support agent, all without coding. Bring ITSM together with ITAM, PPM, and DEX (Digital Employee Experience).

TeamDynamix ends the false trade-off.

You’ve been led to believe there are two platform choices: simple and limited, or powerful with added costs and complexity. Those aren’t choices; they’re trade-offs. That’s why, according to Gartner, 8 in 10 IT buyers overspend on their ITSM platform.

ITSM Platform Capabilities

  • No-Code ITSM Platform
  • Native AI ITSM
  • No-Code AI Automation Hub
  • No-Code Integration Hub
  • ITAM Asset Management
  • DEX Self-healing
  • Unified ITSM Platform
  • VSA with No-Code Automation
  • AI Workflow Builder
  • AI Advanced Form Builder
  • Low Admin Overhead
  • Easy ESM Expansion

TeamDynamix

  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes

ServiceNow

  • No
  • Yes
  • No
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • No
  • No
  • No
  • No

Atlassian Jira

  • Yes
  • Yes
  • No
  • No
  • No
  • No
  • No
  • No
  • No
  • No
  • No
  • No

HALO ITSM

  • No
  • Yes
  • No
  • No
  • No
  • No
  • Yes
  • No
  • No
  • No
  • No
  • No

Ivanti Neurons

  • Yes
  • No
  • No
  • No
  • Yes
  • Yes
  • No
  • No
  • No
  • No
  • No
  • No

Freshservice

  • Yes
  • Yes
  • No
  • No
  • Yes
  • No
  • Yes
  • No
  • No
  • No
  • Yes
  • No

TeamDynamix AI-powered ITSM meets automation to deliver real results.

30-60% Ticket Deflection

40-90% Faster Resolution

Eliminate 2-3 Months of Work

Decrease Admin Overhead

Gain Visibility to Assets

Autonomously Self-Heal

ITSM power without complexity.

Unified no-code ITSM.

You don’t have to choose between power and simplicity; with TeamDynamix, you get both. A unified ITSM platform with no-code control and native AI automation, bringing ITSM/ESM together with ITAM, DEX, and PPM. Easily adapt as your needs grow.

AI meets automation.

Let AI and automation handle the repetitive work. From resets to access requests and equipment replacement, TeamDynamix can remove 2-3 months of manual work per technician, deflect 30–60% of tickets, and drive 40-90% faster resolution.

Built to evolve.

TeamDynamix is built to evolve. Leveraging a core no-code platform, you can easily build workflows, forms, and automation. Leverage pre-built integrations and low admin overhead to quickly deploy across IT, facilities, HR, and beyond.

TeamDynamix is built to evolve with you.

Migrate to an AI ITSM platform that delivers power without complexity.

CUSTOMER STORY

Gratz Bank improves change control and expands for enterprise service.

ITSM for Financial Services with automation

CUSTOMER STORY

Nutrabolt embraces service desk automation with flexible no-code platform.

ITSM tool

CUSTOMER STORY

Frontwave adopts a digital first strategy for IT service.

ITSM for Financial Services

CUSTOMER STORY

Walbec Group paves the way for modernized IT service management.

ITSM with low admin overhead for Walbec Group

CUSTOMER STORY

Great Eastern Resort makes enterprise service a reality.

no-code ITSM for hospitality

CUSTOMER STORY

Charter Oak drives innovation with enterprise automation and integration.

ITSM for Financial Services

CUSTOMER STORY

Legacy Supply Chain identifies key criteria for ITSM selection.

ITSM Legacy Supply Chain Supercharge Automate

CUSTOMER STORY

Market Lab embraces smart service management with workflow automation.

ITSM for healthcare manufacturing

CUSTOMER STORY

Ellsworth Adhesives improves ITSM with game changing automation.

ITSM Automation with TeamDynamix

CUSTOMER STORY

Casino Arizona Deploys Enterprise Service with Low Admin Overhead

ITSM for Hospitality

CUSTOMER STORY

SLU decreases admin costs with no-code ITSM and automation.

no code ITSM IT Service Management enterprise service management

CUSTOMER STORY

Shaner Hotel Group levels up ITSM with self-service portal and automation.

Shaner Hotel Levels Up ITSM with No Code Workflow

CUSTOMER STORY

U of Michigan reduces ITSM admin costs and burden.

Michigan Reduces ITSM Admin Overhead ServiceNow to TeamDynamix Migration Using No-Code Platform

CUSTOMER STORY

Gainesville Utilities embraces automation and enterprise integration.

Energy Utilities ITSM

CUSTOMER STORY

Pima County deploys smart ITSM with no-code workflow automation.

Pima County Supercharges IT Service Management ITSM

CUSTOMER STORY

Oklahoma City embraces self-service with flexible portal design.

City of Oklahoma Loves ITSM Adoption

CUSTOMER STORY

Naphcare adopts no-code ITSM for flexible workflow automation building.

healthcare ITSM automation

CUSTOMER STORY

Covenant Healthcare brings tickets & projects together for a 'single pane of glass'.

Covenant Healthcare Migrates Off of BMC Remedy

CUSTOMER STORY

B&I Contractors shares tips for the ITSM platform selection process.

BI Contractors Discuss ITSM Selection Criteria for Construction

TEAMDYNAMIX SOLUTIONS

TeamDynamix Unified No-code Platform

ITSM

Drive agility in service management with AI and automation. Leverage a full-lifecycle AI-powered ITSM/ESM platform with support for ITIL, change management, assets, virtual support agents, and more.

 

Supercharge service and reduce admin overhead by leveraging no-code IT Service Management built to evolve and scale.

ITSM Automation

ESM

Make enterprise service management a reality with a single platform across IT, facilities, HR, marketing and more.

ITAM

Cut software costs, stay compliant and expedite service delivery with real-time insights and usage data for all assets.

PPM

Project Portfolio Management helps improve team collaboration and resource capacity planning.

DEX

Digital Employee Experience (DEX) helps IT monitor, detect, and remediate computer issues before they become problems. Deflect endpoint-related tickets and gain visibility to expedite ticket resolution.

iPaaS

Let automation take off with no-code enterprise integration and workflow. Eliminate manual work and improve connectivity with a library of prebuilt connectors and a visual flow builder.

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2024 ITSM Quadrant Vendor Rankings Info-Tech Software Reviews

Ready to Compare ITSM Vendors? Get the market report.

Use this report to evaluate the ITSM software market.  Key considerations include admin overhead, usability, ease of self-service deployment and the ability to easily build out enterprise automation and integration – without draining resources.