Unique workflow and routing

Departmental specific content and information sharing

One portal with 508 compliance

Dashboards and reporting at the departmental level

No coding or scripting required for adding new services

IT Service Management (ITSM)

Each year hundreds, thousands or even tens of thousands of students arrive on campus, and they bring with them an average of five devices. By offering a single point of entry to request service, deliver knowledge and documents, you can help mitigate confusion and drain on your IT organization. TeamDynamix offers sophisticated ITSM that provides organizations with the tools for ticketing, incident management, asset management, change/release management, knowledge centered support, endpoint control and more.

Facilities Management Dashboard

Facilities 

Managing facilities on campus is a daunting task – from large scale project management to ongoing maintenance, asset management, and work orders – it is often difficult to stay ahead of the curve. Alleviate these challenges with a single platform to manage projects, routine maintenance, assets and work orders – with access from any mobile device or tablet.

Human Resources

The types of requests that you may get within human resources are vast. TeamDynamix offers a comprehensive portal and service catalog with pre-configured workflows that will automatically assign the right resources to each request.  With integrated project planning available, larger HR projects can be managed in a central location.

Human Resources Tab
extending service management esm

Enterprise Service Management (ESM) Overview

California State University – Chico Case Study

University of Colorado Information Systems Case Study

Res Life

Residential Life

Residential life encompasses a broad array of areas including the dorms, hall councils, committees, learning communities, and resources for RAs including service management and training.  Keeping all of this in order can be daunting.  That’s why many Higher Ed institutions are using TeamDynamix to create a more efficient and collaborative environment.

Media Services

As the EdTech explosion continues, media service offerings are expanding rapidly, necessitating a stronger support infrastructure.  For this reason, many colleges and universities are implementing a comprehensive service management and project planning platform to help manage requests, maintenance, assets and projects such as the implementation of a new studio or installing new projectors in classrooms.

Media Services

Contact us to arrange a personalized demo.

Marketing Service Management Portal

Marketing

The marketing team takes requests from multiple teams and the requests can range from mass emails to events to communications. The amount of activity can be difficult to take on. For many schools, the noise is quieted by instituting a service management solution that can manage these multiple requests.

Project Management

With TeamDynamix, project leads from the office of the PMO to separate groups across the organization get a single Project Management platform that is powerful enough for complex needs, yet simple enough for individual team collaboration.

Project Management PPM Desktop