Is your IT Service Management platform easy to use, own, and operate?
As State & Local governments spend more and more on technology, IT teams are being asked to provide more support and IT services without adding more resources. The City of Sunnyvale was looking for a two in one cloud based SaaS with the integrations of service desk tickets, project management, and time tracking.
The integration of all three components made TeamDynamix an economical and effective choice. With a system that requires no coding or scripting, Sunnyvale was able to get more members of the staff using the new system.
Check out this video to see how the IT Department at The City of Sunnyvale made the switch!