- IT Service ManagementConversational AIIntegration & AutomationEnterprise ServiceProject Portfolio Management
IT Service Management Vendor Rankings
The Info-Tech ranking report offers a unique view of the market based entirely on in-depth customer interviews. Download the Info-Tech ITSM Quadrant and Customer Viewpoint report today.
Enterprise Integration Playbook:
We’ll show you some of our best situations and show you exactly how to execute them to get immediate results. The best part is, iPaaS tools often feature easy-to-use click and drag functionality, meaning you don’t need a dedicated employee building integrations and workflows.
TeamDynamix was recognized as an ‘Honorable Mention’ in the 2022 Gartner® Magic Quadrant™ for IT Service Management (ITSM)
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TeamDynamix Ranked 1st by Info Tech
The Info-Tech ranking report offers a unique view of the market based entirely on in-depth customer interviews. Download the Info-Tech ITSM Quadrant and Customer Viewpoint report to gain a better understanding of key vendor strengths and emerging market requirements.
Bot Conversational AI
Chat meets automation. 76% of IT leaders state that they do not like their chatbot. This is about to change. Introducing Conversational AI.
Change the Way You Chat with Conversational AI
Incorporate intent/utterance matching with NLP, improved training, multi-channel support and live agent failover to reinvent chat in a new, more meaningful way.
Explore TeamDynamix Conversational AI
TeamDynamix Conversational AI extends the out-of-the-box model by allowing clients to add conversational AI to any viable conversation channel. Use predefined connectors for web chatbot, sms/text, Slack, Microsoft Teams and social media.
Prebuilt with millions of ticket records, TeamDynamix Conversational AI is preloaded with real-use scenario training based on decades of ITSM experience, bringing immediate value to your organization. Set match confidence thresholds and manage exceptions.
Leveraging Microsoft Cognitive Services Conversational Language Understanding (CLU) technology, this market-leading machine learning platform analyzes incoming text in real-time, extracting important information to match it with known intents.
Action-based AI-driven conversations leverage enterprise system integration, automated workflows and dynamic forms. Benefit from a fully integrated platform and dynamic forms to help facilitate conversations and to pass data between the end-user and back-end systems.
Put the Power in the Hands of Your End-Users
Fully integrated with your service management and enterprise systems, end-users can engage in meaningful conversations that kick off actions and resolve issues.
Are you ready to see IT in action?
Chatbot Market Study
As organizations continue to roll out more technology and embrace hybrid work models, IT teams face an ever-growing mountain of responsibilities and tasks. At the same time, end users expect issues to be resolved quickly so they can get the most out of their technology investment. Download the market study to learn more.
Unified No-code Platform
Imagine a no-code platform that can be leveraged in IT, HR, Marketing, Facilities and more.
Highly flexible, easy to use and all supported by a white glove service team.
Life-cycle IT Service Management with support for ITIL, assets, change, and self-service.
Manage service requests and projects across your organization with no coding or scripting.
Tackle projects of any size with a platform that is as simple or as sophisticated as you need it to be.
Enterprise integration and workflow are made easy with Integration Platform as a Service.