
Don’t Let Low ITSM Maturity Cost You Time and Money
A recent study from InformationWeek revealed only eight percent of organizations feel they operate at a very high level of IT service management (ITSM) maturity
The Info-Tech ranking report offers a unique view of the market based entirely on in-depth customer interviews. Download the Info-Tech ITSM Quadrant and Customer Viewpoint report today.
We’ll show you some of our best situations and show you exactly how to execute them to get immediate results. The best part is, iPaaS tools often feature easy-to-use click and drag functionality, meaning you don’t need a dedicated employee building integrations and workflows.
System Integrators, Value Added Resellers, Technology Providers, and Buying Consortiums can benefit from a partnership with TeamDynamix.
The Info-Tech ranking report offers a unique view of the market based entirely on in-depth customer interviews. Download the Info-Tech ITSM Quadrant and Customer Viewpoint report to gain a better understanding of key vendor strengths and emerging market requirements.
IT Leaders in the public sector are seeking ways to reduce IT team resource drain with better automation, self-service, ticket triage, and enterprise integration.
IT Service Management (ITSM) and Project Portfolio Management (PPM) belong together; covert tickets to projects, workload balance resources, and view everything together in one desktop.
Shift Left with a Self-Service Portal
Deploy a well-designed end-user portal with a highly indexed knowledge base, service catalog and the flexibility to deploy multiple portals. Add your brand and structure – all without any coding.
Perfect for Public Sector initiatives to offer external portal access; with authenticated and non-authenticated segregated content.
Going Beyond IT to HR, Facilities, Marketing and More
Quickly spin up new applications for HR, Marketing, Facilities and more to achieve true Enterprise Service Management (ESM). Deploy multiple portals, and give control to each group – without IT admins!
Project Management Made Easy
Better manage resources and timelines with a fully integrated Project Portfolio Management (PPM) solution. From Agile to KANBAN to Waterfall or basic task lists; you can see it all in one view.
Integrate with Enterprise Systems
Easily connect to systems such as Workday, Azure, DocuSign, Office365, AWS and hundreds more with a complete enterprise integration and automation (iPaaS) platform.
TeamDynamix has the solution to fit Public Sector needs and budget.
Bring ITSM and PPM together with enterprise integration and automation (iPaaS).
See TeamDynamix in action.
With more than 1 million residents living in Pima County, top-notch service delivery is essential for the Pima County government, and that means investing in the right tools and retaining employees as the county moves through its digital transformation. Learn why TeamDynamix is perfect for Public Sector IT teams looking for a no-code platform.
When IT rolls out new software or updates existing systems, they often see a rise in the number of service tickets they get from employees and customers. By using a single ITSM platform to organize and manage the plans, execution and communication for new implementations, you can facilitate new technology and maintain the continuity of existing services.
TeamDynamix ITSM incorporates CMDB-related functionality to service asset and configuration management, meaning each asset and CI are affiliated and visualized. Change schedules and history can be easily viewed and all requests for changes are tracked.
Reduce resource drain and improve IT service desk outcomes with an evolved IT Service Management solution.
PPM software tailored to you — card walls, KANBAN, agile, waterfall, and teamwork task lists – are all integrated with ITSM/ESM. PPM software that allows you to look across all projects within a portfolio is vital. By managing with a portfolio approach rather than managing projects in isolation, stakeholders can see how everything is tracking and aligned with the strategic needs of the business.
Before TeamDynamix, Oklahoma City was using a ticketing application that gave employees very limited visibility into their service requests. Today this has all changed with the deployment of an easily searchable end-user portal, and IT service desk delivery has improved with the adoption of ITIL.
Reduce software costs by moving to a no-code platform that allows for fast and easy deployment to HR, Marketing, Facilities, and more – all without the need for IT resources. Each group can easily configure its own applications and portals.
When it comes to reducing ticket and call volume, a stellar portal is key. TeamDynamix makes it easy to create custom portals for any group.
No Coding. No Scripting. No Extra Fees.
Easily configure to adopt branding, service catalogs and KB with KCS. Optionally create separate portals for different departments or locations that all funnel into one master instance.
Ideal for Public Sector – easily create content for both authenticated and non-authenticated users.
See Examples of Stellar Portals
Whether you’re looking to level up an older ticketing platform or you’re considering a move to a no-code platform, Public Sector IT leaders can benefit from this comprehensive report which looks at business value, ease of use, strategy and innovation across ITSM vendors.
With hundreds of applications across the organization, companies are looking for ways to aggregate data, integrate systems and create workflows – without a further drain on IT resources.
To help with this, companies are investing in iPaaS (Integration Platform as a Service) to connect the systems and build out workflows.
Supercharge ITSM with Enterprise Connectivity & Automation
As organizations look to find new, inventive ways to keep their teams happy and productive many in IT are upgrading their IT service management (ITSM) software – opting to move to codeless ITSM tools that offer flexibility for a lower total cost of ownership.
Integrate Your Ecosystem of Applications for Better Workflow
Create automation for on/off-boarding employees, synchronize data across multiple applications, connect recruiting applications to the HR system, clean up old tickets, automate Active Directory updates and provision software – all on TeamDynamix iPaaS.
Connect Tyler MUNIS, Workday, AWS, Azure, Office365 and more using a pre-built connector library and no-code visual flow builder.
A recent study from InformationWeek revealed only eight percent of organizations feel they operate at a very high level of IT service management (ITSM) maturity
Anyone working the helpdesk in IT can tell you they spend a lot of time handling requests for things like password resets, name changes and
Whether you’re new to IT Service Management (ITSM) or you want to level up your ITSM operation, it’s important to understand, and be able to explain, the
Imagine a no-code platform that can be leveraged in IT, HR, Marketing, Facilities and more.
Highly flexible, easy to use and all supported by a white glove service team.
Full life-cycle IT Service Management with support for ITIL, assets, change management, portal and KB.
Manage service requests and projects across your organization with no coding or scripting.
Tackle projects of any size with a platform that is as simple or as sophisticated as you need it to be.
Enterprise integration and workflow are made easy with Integration Platform as a Service.
TeamDynamix’s award-winning SaaS cloud solution offers IT Service and Project Management together on one platform with enterprise integration and automation.
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