The 2022 Info-Tech ranking report offers a unique view of the market based entirely on in-depth customer interviews. Download the Info-Tech 2022 ITSM Quadrant and Customer Viewpoint report to gain a better understanding of key vendor strengths and emerging market requirements.
This eBook highlights examples of how no-code automation with the right ITSM platform can help.
We’ll show you some of our best situations and show you exactly how to execute them to get immediate results. The best part is, iPaaS tools often feature easy-to-use click and drag functionality, meaning you don’t need a dedicated employee building integrations and workflows.
A new era for Service management; automation emerges to supercharge ITSM, eliminating repetitive, mundane tasks. Download this market study to benchmark against your peers and to gain a better view into how you can reduce resource drain by introducing codeless integration & automation around ITSM/ ESM.
System Integrators, Value Added Resellers, Technology Providers, and Buying Consortiums can benefit from a partnership with TeamDynamix.
The 2022 Info-Tech ranking report offers a unique view of the market based entirely on in-depth customer interviews. Download the Info-Tech 2022 ITSM Quadrant and Customer Viewpoint report to gain a better understanding of key vendor strengths and emerging market requirements.
TeamDynamix is well suited for corporations where IT resources are often constrained yet expectations for new tech and high growth are on the rise. For these companies, we offer an easy to use, own, and operate platform that will allow you to follow ITIL4 standards while also incorporating project management for better optimization of resources.
TeamDynamix is well suited for corporations where IT resources are often constrained yet expectations for new tech and high growth are on the rise. For these companies, we offer an easy to use, own, and operate platform that will allow you to follow ITIL4 standards while also incorporating project management for better optimization of resources.
One Easy-To-Use Platform. Tailored For You.
IT leaders at Covenant HealthCare knew their IT department needed a faster, more efficient way to manage service requests and projects. They chose TeamDynamix to be their combined IT Service Management and Project Management solution to help them meet the challenges occurring as a result of the increasing demand for IT support.
“In healthcare, they need quick, fast access — like they are running a kiosk, or at a checkout line,” explains Raymond Hall, the Technology Manager at Covenant HealthCare. “But the amount of data that they need, and the sophistication of the data that they need, is the equivalent of someone sitting down to do a research paper.”
Frank Fear
CIO, Covenant Health
Reliable IT service management is especially critical in a banking environment. The Gratz Bank is using the TeamDynamix platform to gain the visibility they need into technical operations and build sound change management processes. They are even using it outside of IT to help with enterprise service management.
TeamDynamix Ranked #1 in ITSM
ITSM platforms are quickly evolving, download this report to understand key drivers for top of quadrant vendors. Use this guide to help you during your selection process. Download the Info-Tech 2022 ITSM Quadrant and Customer Viewpoint report to gain a better understanding of key vendor strengths and emerging market requirements.
Maturity, as it pertains to IT and IT service management, means the state of people, processes, and technology in the organization, and the achievement of improvement goals based on accepted measurements. Generally, a model is chosen, and assessments are performed, either by the organization itself (self-assessment) or by an auditor from an external organization.
Maturity matters because it shows the capability of IT and IT service management organization to serve as a ready, willing, and able partner to achieve business or organizational goals in a stable and predictable way. In general, states of maturity move from the chaotic to optimized in defined steps according to the model.
Imagine if you could reduce your call volume by 70%.
This is exactly what happened at the University of Wyoming, and this was done while increasing student satisfaction. Building a stellar student portal is the key – one that looks good, is easy to use, contains accurate content, and makes sure your system is indexable, AND accessible with WCAG 2.0/508 compliance.
Supporting and enhancing the ‘student experience’ throughout the student life-cycle (from first contact to becoming alumni) is critical to success in higher education today for both the student and the institution. The student experience encompasses all aspects of student life with academics at the heart of it.
Recently a group of technology leaders from the retail, healthcare, and higher education sectors got together to talk about how they’re approaching digital transformation and building connected enterprises that blend people, processes, and technology.
How much time does your IT team spend resetting passwords, provisioning new machines, and onboarding or offboarding employees? If you are like any other organization
For the last decade, there’s been a migration away from simple IT Service Management (ITSM) towards Enterprise Service Management (ESM). And more recently, this shift
If you are working within an IT Service Management team, you have probably sat in many meetings where you are discussing how can we drive self-service
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