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IT Service Management Vendor Rankings
The Info-Tech ranking report offers a unique view of the market based entirely on in-depth customer interviews. Download the Info-Tech ITSM Quadrant and Customer Viewpoint report today.
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We’ll show you some of our best situations and show you exactly how to execute them to get immediate results. The best part is, iPaaS tools often feature easy-to-use click and drag functionality, meaning you don’t need a dedicated employee building integrations and workflows.
TeamDynamix was recognized as an ‘Honorable Mention’ in the 2022 Gartner® Magic Quadrant™ for IT Service Management (ITSM)
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TeamDynamix Ranked 1st by Info Tech
The Info-Tech ranking report offers a unique view of the market based entirely on in-depth customer interviews. Download the Info-Tech ITSM Quadrant and Customer Viewpoint report to gain a better understanding of key vendor strengths and emerging market requirements.
Simply seeing a hurdle is typically easier than clearing it. Consider the following: Healthcare IT professionals had no trouble identifying obstacles, as 44% of the more than 100 respondents who participated in a HIMSS Media survey cited lack of resources to manage help desk tickets as one of the top challenges for IT service management (ITSM) operations, 25% poor internal communication, and 34% the inability to view resources across tickets and projects. Relatively few survey respondents, however, recognized solutions to these problems.
“Any ITSM department that is experiencing pain needs to first identify what the source of the pain is and then pick the right processes and tools to address these challenges. Sometimes the source is not obvious.”
– Andrew Graf, Chief Product Strategist, TeamDynamix