The technology staff at Texas Woman’s University (TWU) in Denton, TX, was faced with a dilemma. Their legacy service management solution was lagging behind and didn’t include project management. 

TWU eventually decided on TeamDynamix (TDX), a cloud-based work management software designed to give service organizations at colleges and universities the ability to align, work together, and simplify their work management processes. At TWU, they use the platform to manage service requests and projects across many departments including IT, facilities, admission, marketing, and HR.