
3 Non-Negotiable IT Service Management Features
3 Non-Negotiable IT Service Management Features Over the last few years, IT Service Management (ITSM) technology has rapidly evolved to meet the demands of an ever-evolving digital
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As an IT leader, managing multiple projects can be overwhelming, especially when they all have different priorities and timelines. This is where Project Portfolio Management (PPM) comes in. PPM is a framework that allows IT organizations to manage multiple projects simultaneously by aligning them with the organization’s strategic goals and objectives.
In this blog, we’ll explore the benefits of Project Portfolio Management and how integrating it with an IT Service Management (ITSM) platform can enhance its effectiveness. We will also discuss some best practices that IT leaders should follow when implementing PPM.
There are many benefits to taking a PPM approach to project management within your organization. These benefits include:
Integrating PPM with an IT Service Management platform can enhance its effectiveness in several ways:
With TeamDynamix, you can get ITSM and PPM on a single, no-code platform. This single-platform approach allows for better resource capacity planning. Resource capacity planning allows you to get a big-picture view of your entire IT organization, allowing you to balance workloads across projects and support; and to see the different types of work that need to be done at any given time. This approach is especially useful when you have limited resources, but an increase in demand for the support of remote learning and remote workforces.
In addition, TeamDynamix allows you to convert tickets into projects without missing a beat. Technicians and managers can see all the work happening in just one dashboard, there’s no need to switch between tools.
So how can you implement a PPM approach to project management within your organization? Here are some best practices to follow:
Project Portfolio Management is a critical framework that enables IT leaders to manage multiple projects effectively. By integrating PPM with IT Service Management – or using a product like TeamDynamix that has both on a single platform – IT leaders can enhance its effectiveness and align IT projects with the organization’s strategic goals. Following best practices such as aligning projects with strategic goals, using data-driven decision-making, establishing a governance framework and monitoring progress can ensure that projects are managed effectively and efficiently.
3 Non-Negotiable IT Service Management Features Over the last few years, IT Service Management (ITSM) technology has rapidly evolved to meet the demands of an ever-evolving digital
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TeamDynamix’s award-winning SaaS cloud solution offers IT Service and Project Management together on one platform with enterprise integration and automation.
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