Author: Andrew Graf

Supporting Faculty & Staff in a Changing Environment

Supporting Faculty & Staff Through IT If you’re trying to focus on Supporting Faculty & Staff through IT it can be tough because they’re everywhere!  No longer centralized to campus, IT staff, faculty, and administration are working hand in hand to try to provide the best service to their community. Gone are the days when […]

5 Keys to Improving K-12 IT Maturity: Adopting the ITIL Framework

In Part Four of our series for improving IT maturity in K-12 districts, we’re going to focus on how adopting the ITIL (Information Technology Infrastructure Library) framework can boost the efficiencies and effectiveness of your IT department. In Part One of this series, we discussed how 45% of our survey participants cited resource constraints as […]

The IT Maturity Level: A Model in Higher Ed

Where is your IT department on the IT maturity level scale? Ad-Hoc with no defined measures? Or maybe you have some process or system in place to control your requests. No matter where you land, there is always room for improvement. When TeamDynamix conducted a pulse study to evaluate IT maturity among Higher Ed institutions, […]

K-12 Districts Face New Challenges In 2020

Lack of Resources in K-12 Districts Grow As districts range in size and scope one thing has remained a constant for K-12 Districts, they are being tasked to do more with less. This increase in responsibility has led to adoption of self-service knowledge bases.  Roughly 7 out of every 10 districts surveyed stated that they would barley […]

Why State & Local Governments are Moving to One Platform for ITSM and Project Management

The total forecasted spend in state and local government for 2018 is $3.25 trillion.¹ Since this massive sum largely comprises taxpayer dollars, state and local governments need to be prudent about delivering services and managing projects on time, on budget and to citizen expectations. But with information and tools distributed across multiple platforms, organizations often lack […]

States and localities spent an estimated $103B on tech – are IT leaders ready?

There is a wave of tech spend that’s been growing at the state and local level, and thanks to the proliferation of digital transformation and smart cities initiatives, there’s no sign of it slowing down. Consider the following: States and localities spent an estimated $103 billion on IT in 20181. Smart cities initiatives are expected […]

Turning Data into Information in IT Project Management

In each of the previous four building blocks, we’ve discussed how meaningful project-related data is generated. The final building block, reporting, is a vital piece of project success—when it’s done right. After all, if all of that important data you’ve been diligently collecting is misrepresented, misinterpreted, or not reported at all, you’re setting the project (and […]

Making the Most of What You’ve Got In IT Project Management

In order to successfully manage a project, you’ll need to understand what types of resources you’ll have at your disposal and determine how best to deploy them. That may sound pretty obvious and even simple, yet in practice, it can be anything but. In today’s business environment, it’s rare—if not unheard of—to find departments or […]

In IT Project Management, Speaking the Same Language Keeps You on the Same Page

IT project management—and really project management in general—has a language all its own, including terms like Waterfall, Agile, Scrum, Gantt charts, Kanban boards, etc. The same can be said of most specialized fields so that in itself isn’t much of an issue, at least when you’re communicating with people within that same specialty. But as […]

In IT Project Management, Square Pegs Don’t Fit into Round Holes

Congratulations! Thanks to your intake process, you officially have a shiny new project to manage. At this point, your focus is shifting to how you’re actually going to deliver it—on time and under budget, of course. While Waterfall and Agile are mainstays of IT project management, it’s possible that neither of those is the best […]