Single Platform Approach
The TDX platform offers Service Management and Project Management in a single platform. Starting with IT – the ITSM solution offers comprehensive management of the Higher Ed IT organization – from ticketing to release management, change management, collaboration and more. The ITSM solution can also be expanded to offer service management across the campus including facilities, HR, admissions, marketing and more. This solution is fully integrated with a PPM – project portfolio management system for a full 360 view.
Comprehensive Service Offering
TeamDynamix offers a comprehensive approach to service delivery. Starting with a proven ActOn Implementation program with ongoing support – including a knowledge base, complimentary TDX Academy courses, and live support. Customers can also engage with TDX for additional support including ongoing report writing / dashboard creation, administration, and student / faculty portal creation.
Service Management For ITSM & Beyond
Service on Campus: Service Simplified Each semester the doors turn and in comes an ever-evolving user base of hundreds or thousands. Sound familiar? It does if you are in Higher Ed IT. Onboarding becomes a unique challenge, one that is not realized by any other entity. BYOD? BYOD times three!
Project Portfolio Management For Higher Ed
Projects on track...on campus: Introducing Governance, Alignment, & Communication The accelerated pace of change across Higher Education combined with increased enrollment and growing resource constraints is creating a perfect storm that is forcing schools to think differently.